Food Drink and Hospitality PR
Done For You
People don’t just choose where to eat, drink and stay. They choose an experience, and they want to know the story behind it. Our hospitality PR service shares yours with the right people, so they know about you, want to try you and tell their friends.
We work with restaurants, bars, cafés, pubs, hotels and venues, as well as food and drink brands and producers, from independent openings to established names. Whether you’re launching, relaunching or simply want to be busier, we find the stories behind your food, your people and your space, and get food writers, critics, broadcasters and buyers interested.
Every plate every pour and every stay has a story
We make sure people know about it
Why hospitality PR matters
Food, drink and hospitality are some of the most competitive industries there are, and some of the most talked about. A great review, a feature in the right guide or a buzz online can fill a restaurant for months, while a quiet launch can leave the best kitchen in town half empty. PR builds the reputation and word of mouth that advertising can’t buy, by giving people an experience worth talking about and a story they want to share.
How our hospitality PR service works
Openings and launches
New restaurant, new menu, new product or new site? We plan your launch from the first teaser to opening night, including press previews, tastings and launch events, so the first people through the door experience exactly what makes you special and tell everyone about it.
Food and drink brand PR
For brands and producers, our hospitality PR team tell the story behind your product, from the people who make it to where it comes from, and get it in front of the consumer, trade and retail press to build credibility with customers and buyers alike.
Keeping you talked about
Between launches, we keep you in the conversation with seasonal menus, events, collaborations, chef and founder profiles, award entries and influencer partnerships, so there’s always a new story to tell and a reason to visit or pick you off the shelf.
Protecting your reputation
In hospitality, one bad review, food safety issue or viral complaint can spread fast. We help you respond quickly and calmly, and if something serious happens, our crisis PR team is already on hand.
Hospitality PR Done For You
Staying busy means staying visible all year round. As part of our Done For You service, we work alongside you month after month, planning your PR around the seasons, key dates and your own calendar, so you’re never out of the conversation. And if you’d like to put your chef, founder or owner in the spotlight, we can do that too.
Where our clients
have been featured
Plus many more global publications
Hospitality PR questions
What kind of food, drink and hospitality businesses do you work with?
We work with restaurants, bars, cafés, pubs, hotels and venues, as well as food and drink brands, producers and suppliers, from independents to multi-site groups.
How far ahead should we start PR for an opening?
Ideally two to three months before you open. That gives time to build anticipation, line up press previews and secure coverage for your opening week, rather than playing catch-up once the doors are open.
Can you get us reviewed by food critics?
We can put you firmly on critics’ radars by inviting them in, sharing your story and making sure they know what makes you worth a visit. Reviews are always the critic’s own decision, so we focus on giving them every reason to come.
Can PR help our food or drink brand get stocked?
PR can’t negotiate listings or deals for you, but it builds the profile and credibility that buyers look for, and consumer coverage helps show there’s real demand for your product.
Do you work with influencers and creators?
Yes. Influencer and creator partnerships work especially well for food and drink. We find the right people for your audience and manage the partnership from start to finish.
What happens if we get a bad review?
Don’t panic, and don’t reply in the heat of the moment. We’ll help you decide whether and how to respond, and turn the focus back to what you do best. If it’s something more serious, our crisis PR team can step in.
Ready to share your story?
Tell us about your venue or brand and the story behind it, and we’ll show you how hospitality PR can bring it to life.